Icarus Miniatures use a variety of shipping services depending on the size of your order and your location.
As part of our commitment to recycle and re-use, all our parcels are packaged using shredded paper or newspaper pillows; this helps us reduce and re-use our office waste, and gives us a cheaper packaging material (and therefore makes your shipping charges lower).
Shredded paper can be messy, so please do take care when opening your package. We know you’re eager to get your hands on the shiny new miniatures inside, but the last thing you need is shredded paper all over the floor!
We will also re-use boxes to ship your goods to save on cardboard waste.
We aim to dispatch all orders within 24 hours of the order being made, with the exception of orders placed after 12pm midday on Saturdays. These will be dispatched on Monday (as Uncle Vernon from Harry Potter was so fond of saying; no post on Sundays!)
If your order contains a product that needs to be cast, allow for an additional day before dispatch to allow the model to cure before being packaged.
UK orders are delivered via Royal Mail 2nd class and take 2-3 working days to arrive.
International orders are sent via Royal Mail standard international shipping. Customers in Europe can expect their order in 3-5 working days. All other orders can take up to 2-weeks to arrive.
If your order hasn’t arrived within 2 weeks of receiving your dispatch email, please get in touch so we can hunt it down!
In some cases, it works out cheaper for us to send heavier orders in several parcels. In these cases, your parcels will clearly be marked to show how many you should expect.